FAQs

Will your products help with Hair growth?

  • our products support healthy hair growth by strengthening hair, reducing breakage, and promoting a healthy scalp. Results vary based on hair care routine and consistency

Are your products safe for children?

  • some products may be suitable for children, but we recommend checking the label and consulting a professional if unsure

How long does shipping take?

  • orders are typically processed within 1-3 business days. shipping time depends on your location.

Do you offer local pickup?

  • Yes! We offer local pickup at our shop, Awah African Hair Braiding. Once your order is placed, you will receive instructions on when you can pick it up
  •  (Local pickup is faster than shipping)

Can I return or exchange a product?

  • Yes but we do not accept returns on opened or used products. If your order arrives damaged or incorrect, please contact us within 48hours

Will I receive tracking information?

  • Yes, once your order ships, you'll receive a tracking number by email.